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Communicating
project progress,
including feedback

Course overview

This is a one-day practical course designed to help professionals effectively share project updates and provide meaningful feedback to stakeholders. Participants will learn how to communicate progress clearly, tailor messages to different audiences, and deliver feedback that fosters collaboration and continuous improvement. Through interactive exercises, the course builds skills to keep stakeholders informed, engaged, and aligned throughout the project lifecycle.

Learning outcomes

 

By the end of this course, participants will be able to:

 

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Effectively communicate project status updates, including changes and delays, in a clear and transparent manner tailored to stakeholder needs.
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Use appropriate channels and formats to deliver updates and feedback for maximum engagement and understanding.
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Provide constructive feedback that encourages collaboration, problem-solving, and continuous improvement.
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Manage challenging conversations with stakeholders to address concerns, explain impacts, and maintain positive relationships.
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Build confidence in presenting project information to diverse audiences, ensuring transparency, trust, and alignment throughout the project lifecycle.


By the end of this course, participants will be able to clearly and confidently communicate project progress, including any changes or delays, to a variety of stakeholders. They will also be equipped to provide constructive feedback and manage difficult conversations, fostering collaboration and trust throughout the project lifecycle.

Intended audience


This program is ideal for project managers, team leads, and project team members who regularly communicate with stakeholders about project progress including challenges. It’s especially valuable for those seeking to improve their clarity, confidence, and effectiveness in delivering updates and constructive feedback to diverse audiences.

 

Delivery


This course is offered privately for groups of around 10–12 participants. Delivered either onsite or remotely by our experienced consultants, it can be tailored to meet your organisation’s specific needs.

 

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Upcoming public training

For a selection of our most popular courses, we offer public training sessions - perfect for individuals or small teams who don’t have enough participants for a private course.

There is no upcoming public training for this course.

Client testimonials

Excellent and knowledgeable instructor

"Excellent and knowledgeable instructor. The pace of the course was just right and I feel it has refreshed my skills as well as given me some new take home messages."

Hayley Price

Tableau Developer, Commonwealth Superannuation Corporation

Positive feedback from attendees

"I have had lots of positive feedback from attendees, they all enjoyed the training and got value from it. The team members are more open to engaging directly with stakeholders earlier in the development process to clarify requirements, which is great."

Gareth Pullar

Head of Data, Farmlands

A valuable experience

"I wanted to express my appreciation for the excellent training session we recently attended. The content was not only informative but also incredibly well-organised, wellpaced making it easy to follow and engage with. Overall, it was a valuable experience, and we look forward to any future opportunities for learning and development."

Dinu Karawita

Western Sydney University

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