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Give effective feedback & coaching skills

Course overview

This is a one-day course designed to equip professionals with the tools and confidence to provide constructive feedback and support others’ development effectively. Participants will learn how to deliver feedback in a clear, respectful, and motivating way, while also building foundational coaching skills to encourage growth and performance improvement. Through practical exercises and real-world scenarios, the course helps create a culture of continuous learning and open communication.

Learning outcomes

 

By the end of this course, participants will be able to:

 

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Understand the principles of effective feedback and how to deliver it constructively and respectfully.
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Develop active listening and questioning skills to support meaningful coaching conversations.
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Use practical coaching techniques to encourage reflection, goal-setting, and personal growth.
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Navigate challenging feedback situations with confidence and empathy.
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Foster a positive environment that promotes continuous learning, accountability, and improved performance.


By the end of this course, participants will be able to give clear, constructive feedback that motivates and supports improvement. They will also be equipped to hold effective coaching conversations that encourage reflection, set meaningful goals, and foster ongoing development.

Intended audience


This course is designed for managers, team leaders, and professionals who want to enhance their ability to provide meaningful feedback and support the growth of their colleagues. It’s ideal for anyone looking to build stronger coaching skills to improve team performance, engagement, and communication.

 

Delivery


This course is offered privately for groups of around 10–12 participants. Delivered either onsite or remotely by our experienced consultants, it can be tailored to meet your organisation’s specific needs.

 

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Upcoming public training

For a selection of our most popular courses, we offer public training sessions - perfect for individuals or small teams who don’t have enough participants for a private course.

There is no upcoming public training for this course.

Client testimonials

A valuable experience

"I wanted to express my appreciation for the excellent training session we recently attended. The content was not only informative but also incredibly well-organised, wellpaced making it easy to follow and engage with. Overall, it was a valuable experience, and we look forward to any future opportunities for learning and development."

Dinu Karawita

Western Sydney University

Excellent and knowledgeable instructor

"Excellent and knowledgeable instructor. The pace of the course was just right and I feel it has refreshed my skills as well as given me some new take home messages."

Hayley Price

Tableau Developer, Commonwealth Superannuation Corporation

Positive feedback from attendees

"I have had lots of positive feedback from attendees, they all enjoyed the training and got value from it. The team members are more open to engaging directly with stakeholders earlier in the development process to clarify requirements, which is great."

Gareth Pullar

Head of Data, Farmlands

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