Privacy Policy

Altis Consulting Pty Ltd (“Altis”, “we”, “us” or “our”) is committed to protecting personal information and handling it in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose and manage personal information across our website, consulting and technology services, business operations, and recruitment processes.

We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable laws, including the Spam Act 2003 (Cth), as well as the EU General Data Protection Regulation (GDPR) where applicable.

2. Scope of this Policy

This Policy applies to personal information we handle across our website, services, business relationships and recruitment activities, and may be supplemented by additional privacy notices where required.

3. What Personal Information We Collect

We may collect personal information including:

• contact and professional information, such as names, contact details, and employment or business information;
• communications and interactions with us, including enquiries, forms, events and marketing engagements;
• website and usage information, such as IP address, device details, cookies, analytics and site activity;
• information processed in connection with our services, including client personnel information and data provided by or on behalf of clients; and
• recruitment information, such as resumes, employment history, qualifications and referees.

We collect only personal information reasonably necessary for our functions and activities.

4. How We Collect Personal Information

We collect personal information directly from you (for example through forms, communications and meetings), through our website (including cookies and analytics tools), from third parties (such as clients, recruiters and service providers), and through our service delivery platforms and systems.

5. Purposes for Using Personal Information

We use personal information to deliver our consulting, analytics and technology services, manage client engagements, improve our website and services, undertake marketing and business development activities (where permitted), support recruitment and workforce management, and meet legal, regulatory and contractual obligations.

We use personal information only for the purposes for which it was collected or for related purposes where permitted by law.

6. Disclosure of Personal Information

We may disclose personal information to related entities and affiliates, clients (as part of service delivery), contractors and service providers, professional advisers, and regulatory or government authorities where required by law.

Where we process personal information on behalf of clients, our use and disclosure is governed by our contractual arrangements with those clients.

7. Overseas Disclosure

Altis does not disclose personal information processed on behalf of clients to overseas recipients.

In limited circumstances, personal information may be disclosed overseas (for example, through the use of cloud or technology service providers). Where this occurs, we take reasonable steps to ensure that those recipients handle personal information in accordance with applicable privacy laws.

8. Cookies and Website Analytics

Our website uses cookies and similar technologies to understand usage, improve functionality and user experience, and support analytics and performance monitoring.

You can control cookies through your browser settings, although disabling them may affect website functionality.

9. Data Security and Retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure, including through technical and organisational measures, access controls and contractual safeguards.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

10. Access and Correction

You may request access to, or correction of, personal information we hold about you. Requests can be made using the contact details below, and we will respond within a reasonable timeframe in accordance with applicable laws.

11. Complaints

If you believe we have breached applicable privacy laws, you may lodge a complaint using the contact details below. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner (OAIC)
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Post: GPO Box 5288, Sydney NSW 2001
Website: https://www.oaic.gov.au

12. Processing on Behalf of Clients

In many cases, Altis acts as a service provider and processes personal information on behalf of clients. In these circumstances, the client determines how personal information is handled and our processing is governed by our agreement with that client.

If you have concerns about personal information processed on a client’s behalf, you should contact that client directly.

13. International Data Protection (GDPR)

Where the GDPR applies, we process personal data on appropriate lawful bases, in accordance with applicable rights, and with safeguards for cross-border transfers.

Further information for individuals in the European Economic Area is available in our EEA Privacy Policy.

14. Changes to this Policy

We may update this Privacy Policy from time to time. The current version will be available on our website, and we encourage you to review it periodically.

15. Contact Us

If you have any questions, requests or complaints about this Privacy Policy or our handling of personal information, you can contact us at:

Altis Consulting Pty Ltd
privacy@altis.com.au 
Suite 22.01 Level 22, 259 George Street, Sydney NSW 2000